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OVERVIEW
Thank you for shopping with Adepa Medical. We are committed to delivering your medical compression garments and recovery products as quickly and safely as possible.
PROCESSING TIME
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.
SHIPPING RATES & DELIVERY TIMES
Domestic (United States):
- Standard Shipping (5–7 business days): Calculated at checkout
- Expedited Shipping (2–3 business days): Calculated at checkout
- Free standard shipping may be available on qualifying orders
International:
- International shipping rates and delivery times are calculated at checkout based on destination
- Delivery times vary by country and may take 7–21 business days
- Adepa Medical is not responsible for customs delays
CUSTOMS, DUTIES & TAXES
Adepa Medical is not responsible for any customs fees, duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
DAMAGED OR LOST PACKAGES
If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at contact@adepamedical.com so we can resolve the issue promptly.
ORDER TRACKING
Once your order ships, you will receive an email with a tracking number. You can use this to monitor your delivery status.
CONTACT US
For any shipping questions, please reach out to us: Adepa Medical Email: contact@adepamedical.com Phone: 763-412-2066